Support
Stuck? Start here — most answers take less than a minute, like the game.
How the Daily works
What do I do each day?
Open Trinute, play the three challenges (Safe Cracker, Letter Fever, Matrix), and get your daily score. Come back tomorrow for a fresh set — yesterday’s puzzles don’t wait.
What is practice mode?
After sealing the day, you can replay it freely. Practice never changes your competitive mark, streak or rankings.
I missed a day — is my streak gone?
The streak counts consecutive sealed days. A missed day resets it, but your history and all-time totals stay intact.
Game Center rankings
My score isn’t on the leaderboard.
Check three things: you finished (not practiced) the Daily, you’re signed into Game Center in device settings, and you have connectivity. Scores sync in the background — reopen the app and give it a moment.
Global or Friends?
Both live in the Rankings tab. Friends needs Game Center friends; everything else works without them.
iCloud sync
Does my progress follow me to a new device?
Sealed competitive results sync through your own iCloud account when iCloud is enabled. Runs in progress stay on the device where you started them. Sync is eventual, not instant.
Ads and consent
Why am I seeing a consent screen?
The free game is ad-supported. Where the law requires it, Google’s consent screen appears on launch. You can accept, refuse, or open the privacy options later from the app’s Home screen whenever they are required. Refusing never blocks the game.
When do ads appear?
At most one short ad per day, only after you have seen your result — never mid-game, never before playing. An optional rewarded ad for an extra hint may appear where the game allows it.
Reinstalling
I reinstalled — what comes back?
Sealed history returns via iCloud if it was enabled. Anything never uploaded (a run left unfinished, pending uploads) stays behind.
Contact
Email us at support_trinute@consultor.com.es. Please include your device model, iOS version and what you tapped before the problem appeared.